Privacy Policy
Effective Date: 2/17/2026
Who We Are
H.R. Hannapel Door Co. (“Hannapel,” “we,” “our,” or “us”) operates this website and related services.
Website: https://www.hannapel.com
Address: 805 Spruce St, Dowagiac, MI 49047, United States
Email: info@hannapel.com
Phone: +1 (269) 782-7788
Information We Collect
Information You Provide
When you submit a form on our website, we may collect:
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Name
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Email address
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Phone number
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Whether you are a homeowner or builder
We do not collect payment information through the website. Payments are handled in person or through offline invoicing.
We may use customer testimonials or reviews if voluntarily provided.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and device information
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Pages visited and interaction data
This data helps us improve website performance and user experience.
How We Use Your Information
We use collected information to:
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Respond to inquiries and contact you about your request
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Provide product and service information
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Improve website functionality and performance
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Send review requests after a completed project
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Communicate with customers who have opted into email marketing
We do not sell or rent your personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate and improve the site.
We use:
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Google Analytics to understand website usage
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Meta (Facebook) tools to manage our business presence
These tools may collect anonymized usage data. We do not use remarketing cookies for advertising.
You can control cookies through your browser settings.
How Your Information Is Shared
We may share customer information only when necessary to fulfill services, including with:
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Product manufacturers (for orders or warranty processing)
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Installers or contractors when required for your project
We do not sell personal data or share it for unrelated marketing purposes.
Payments
We do not process payments through the website. Payments are handled in-store or through offline billing methods.
Email Marketing
Email communications are sent only to users who voluntarily opt in. You may unsubscribe at any time using the link provided in emails or by contacting us.
Reviews and Testimonials
We may send review requests after service completion. Reviews may be submitted on platforms such as Google or Facebook. Participation is voluntary.
Data Retention
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Website contact form submissions are stored for up to 72 months or more and then deleted.
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Business records and paper documentation may be retained longer for operational, legal, or warranty purposes.
Your Rights Over Your Data
You may request to:
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Access the personal data we hold about you
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Correct inaccurate information
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Request deletion of your contact form data
To make a request, contact: info@hannapel.com
Some information may be retained where required for legal or administrative purposes.
Data Security
We take reasonable measures to protect your information, including:
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Secure hosting with SSL encryption
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Wordfence security protection
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Two-factor authentication for administrators
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Regular website backups
While we take precautions, no system can guarantee absolute security.
Data Breach Procedures
If a data breach affecting personal information occurs, we will investigate, secure systems, and notify affected individuals when required by law.
Children’s Information
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
Third-Party Content
Our website may include embedded content (videos, images, etc.) from other websites. These sites may collect data independently according to their own privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal data:
H.R. Hannapel Door Co.
805 Spruce St
Dowagiac, MI 49047
United States
Email: info@hannapel.com
Phone: +1 (269) 782-7788