Privacy Policy

Effective Date: 4/23/2026

Who We Are

H.R. Hannapel Door Co. (“Hannapel,” “we,” “our,” or “us”) operates this website and related services.

Website: https://www.hannapel.com
Address: 805 Spruce St, Dowagiac, MI 49047, United States
Email: info@hannapel.com
Phone: +1 (269) 782-7788


Information We Collect

Information You Provide

When you submit a form on our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Customer type (homeowner, builder, etc.)

We do not collect payment information through the website. Payments are handled in person or through offline invoicing.

We may use testimonials or reviews if voluntarily provided.


Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Referral sources and session behavior

This data helps us improve website performance, user experience, and marketing effectiveness.


How We Use Your Information

We use collected information to:

  • Respond to inquiries and follow up on requests
  • Provide product and service information
  • Improve website functionality and performance
  • Send review requests after completed projects
  • Communicate with users who have opted into email marketing
  • Measure and improve marketing performance

We do not sell or rent your personal information.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate effectively and understand user behavior.

Analytics and Advertising Tools

We use:

  • Google Analytics (including Google Signals)
  • Meta (Facebook) business tools

These tools may collect data such as:

  • Device and browsing behavior
  • Pages visited and time on site
  • Approximate location data
  • Cross-device activity (when enabled through Google Signals)

Google Signals

Google Signals enables features such as:

  • Cross-device tracking
  • Aggregated demographic and interest reporting
  • Enhanced measurement of user behavior across devices

This data is aggregated and anonymized and is not used to personally identify individuals.

Users can opt out of Google Signals and personalized advertising by visiting:
https://adssettings.google.com


Advertising and Remarketing

We may use limited advertising features such as:

  • Audience insights
  • Performance tracking

We do not run aggressive remarketing campaigns at this time, but may use advertising features in the future.


Cookie Control

You can control or disable cookies through your browser settings.
Disabling cookies may affect site functionality.


How Your Information Is Shared

We only share information when necessary to fulfill services:

  • Product manufacturers (orders, warranties)
  • Installers or contractors related to your project

We do not sell personal data or share it for unrelated third-party marketing.


Payments

We do not process payments through the website. Payments are handled in-store or through offline billing systems.


Email Marketing

  • Emails are sent only to users who opt in
  • You can unsubscribe at any time using the link in emails or by contacting us

Reviews and Testimonials

We may request reviews after service completion.
Reviews may be submitted on third-party platforms such as Google or Facebook. Participation is voluntary.


Data Retention

  • Website form submissions: retained up to 72 months or longer if needed
  • Business records: retained as required for operations, warranties, or legal compliance

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of certain data collection or advertising features

To make a request, contact: info@hannapel.com

We will respond in accordance with applicable laws.


Data Security

We take reasonable steps to protect your information, including:

  • SSL encryption
  • Secure hosting
  • Wordfence security protection
  • Two-factor authentication for administrators
  • Regular backups

No system can guarantee absolute security.


Data Breach Procedures

If a data breach occurs, we will:

  • Investigate and secure affected systems
  • Notify affected individuals when required by law

Children’s Information

Our services are not directed to children under 13.
We do not knowingly collect personal information from children.


Third-Party Content

Our website may include embedded content (videos, images, etc.).
These third-party sites may collect data independently under their own privacy policies.


Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted with an updated effective date.


Contact Us

H.R. Hannapel Door Co.
805 Spruce St
Dowagiac, MI 49047
United States

Email: info@hannapel.com
Phone: +1 (269) 782-7788